Before you call for service – GE EGR2000 User Manual
Page 48
BEFORE YOU CALL FOR SERVICE…
PROBLEM
POSSIBLE CAUSE
FOOD DOES NOT
• Oven control not properly set. See the Broiling section.
BROIL PROPERLY
• Oven door not closed.
• Improper shelf position being used. See the Broiling section.
• Food is being cooked on a hot pan.
• Cookware is not suited for broiling.
• Aluminum foil used on the broiler pan grid has not been fitted properly
and slit as recommended.
• Oven bottom not securely seated in position.
OVEN WILL NOT
• Oven temperature is too high to set self-clean operation. Allow the range to cool
SELF–CLEAN
to room temperature and reset the controls.
• Oven Set knob not set to CLEAN.
• Door latch handle not moved all the way to the right.
OVEN DOOR WILL
• Oven must cool below locking temperature. Do not lock the door with
NOT UNLOCK
door latch except when using self-clean feature or the oven may lock.
OVEN NOT CLEAN AFTER
• Oven controls not set properly. Review Operating the Self-Cleaning
CLEAN CYCLE
Oven section.
• Heavily soiled oven requires 5 hours and 59 minutes of cleaning time.
• Heavy spillovers should be cleaned up before starting clean cycle.
OVEN DOOR
• Turn the Oven Set knob to OFF. Allow the oven to cool and
ACCIDENTALLY LOCKED
then unlatch the door.
WHILE BAKING
STRONG ODOR
• Improper air/gas ratio in oven. Adjust oven burner air shutter.
• An odor from the insulation around the oven liner is normal for the first few
times oven is used. This is temporary.
If you need more help…call, toll free:
GE Answer Center
®
800.626.2000
consumer information service
48