GE JGP331 - Manual (Page 10)

QUESTIONS?
USE THIS PROBLEM SOLVER
PROBLEM
CONTROL KNOB
WILL NOT TURN
TICKING SOUND OF
SPARK IGNITER PERSISTS
IN ANY POSITION OTHER
THAN
TICKING SOUND
PERSISTS AFTER
BURNER IS
TURNED OFF
BURNERS DO NOT
LIGHT
YELLOW OR
YELLOW-TIPPED
FLAMES
POSSIBLE CAUSE
. When the knob is at the OFF position, it must be pushed in before it can be
turned, and must be turned a counterclockwise direction. When the knob is at
any other position, can be turned in either direction without being pushed in.
●
Call for service.
●
Be sure knob is in the OFF position.
Make sure electrical plug is plugged into a live power outlet.
●
Gas supply not connected or not turned on.
●
Igniter orifice in burner body may be clogged (see Burner Assembly in the Care
Cleaning section). Remove the obstruction.
●
Burner parts not replaced correctly (see Care and Cleaning section).
●
Counter unit not properly grounded or polarized. This can affect spark ignition.
Soil clogging holes in burner top. Remove and clean.
●
Cooktop burner top not replaced correctly.
●
Knob not correctly. Push knob down on the stem.
(A) Yellow flames (B) Yellow-tipped (C) Normal soft blue flames
●
If burner flames look like (A) or (B), call for service. Normal burner flames
should look like (C), burning with a soft blue flame.
If you need more the United States call, toll free:
GE Answer Center”
800.626.2000
consumer information service
In Canada:
Manager Consumer Relations
2465
Ave.,
Ontario
Canada L4W 4H2