Serial and parallel communication problems – GCC Printers Elite 12ppm User Manual

Page 120

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• Set the control panel 8-pin Serial submenu item to LocalTalk.

• In the Chooser, make sure that the LaserWriter 8 icon is highlighted in the left scroll

box and verify that AppleTalk is Active.

• Check the LocalTalk connection by following the instructions in the section on

connecting to LocalTalk in the section on connecting to a Macintosh. Verify that all
devices are connected properly and that the network has a beginning and an end.

• Make sure that all computers on the network are using the same version of the Elite

12ppm software.

• If the printer is in a different zone from the computer, check the AppleTalk bridge.

• Restart the printer. The printer’s control panel should indicate that the printer is

Ready.

If you print to one Elite 12ppm and the page prints to a different printer on the network,
switch each printer off and then on again. Printing to a different printer can occur if two
printers occupy the same LocalTalk address.

Serial and parallel communication problems

If the Elite 12ppm does not print, there may be a problem with the setup or configuration.
Check the following:

• Check the On Line status LED on the printer’s control panel; it should be solid.

• Check the control panel display window for an error message.

• If you are using the RS-422 serial interface, verify that the 8-pin Serial submenu item

is set to RS-422. Restart the printer. The control panel should indicate that the printer
is Ready. Also verify the RS-422 Serial submenu item settings. They should match the
settings in the Windows Settings box available from the Connect box of the Printers
control panel.

• Check all connections following the instructions in the section on connecting the

printer to a PC using the parallel or serial interface.

• Verify that your Windows software and/or your DOS application software is config-

ured to print to the correct port on the computer.

• For DOS printing, make sure the correct MODE statements are in your

AUTOEXEC.BAT file.

• For PostScript printing, make sure that the Elite 12ppm printer driver is selected.

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