Helpline, Your two year guarantee, Exclusions – Morphy Richards 43541 User Manual

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HELPLINE

If you have any difficulty with

your appliance, do not hesitate

to call. We are more likely to be

able to help than the store

where you bought it.

If you require assistance on

using your BRITA MAXTRA

filter cartridge or BRITA Memo,

please call BRITA Customer

Care team on the telephone

number below

Please have the following

information ready to enable our

staff to deal with your enquiry

quickly:

Name of the product

Model number as shown on the

underside of the appliance.

Serial number as shown on

underside of the appliance.

YOUR TWO YEAR

GUARANTEE

It is important to retain the

retailer’s receipt as proof of

purchase. Staple your receipt

to this back cover for future

reference.

Please quote the following

information if the product

develops a fault. These

numbers can be found on the

base of the product.

Model no.

Serial no.

All Morphy Richards products

are individually tested before

leaving the factory.

In the unlikely event of any

appliance proving to be faulty

within 28 days of purchase, it

should be returned to the place

of purchase for it to be

replaced.

If the fault develops after 28

days and within 24 months of

original purchase, you should

contact the Helpline number

quoting Model number and

Serial number on the product,

or write to Morphy Richards at

the address shown.

You may be asked to return the

product with a copy of proof of

purchase.

Subject to the exclusions set

out below (see Exclusions), the

faulty appliance will then be

repaired or replaced and

dispatched usually within 7

working days of receipt.

If, for any reason, this item is

replaced during the 2 year

guarantee period, the

guarantee on the new item will

be calculated from the original

purchase date. Therefore, it is

vital to retain your original till

receipt or invoice to indicate

the date of initial purchase.

To qualify for the 2 year

guarantee, the appliance must

have been used according to

these instructions supplied. For

example, kettles should have

been regularly descaled.

EXCLUSIONS

Morphy Richards shall not be

liable to replace or repair the

goods under the terms of the

guarantee where:

1

The fault has been caused or is

attributable to accidental use,

misuse, negligent use or used

contrary to the manufacturer’s

recommendations or where the

fault has been caused by

power surges or damage

caused in transit.

2

The appliance has been used

on a voltage supply other than

that stamped on the products.

3

Repairs have been attempted

by persons other than our

service staff (or authorised

dealer).

4

The appliance has been used

for hire purposes or non

domestic use.

5

The appliance is second hand.

6

Morphy Richards are not liable

to carry out any type of

servicing work, under the

guarantee.

7

Plastic filters for all Morphy

Richards kettles and coffee

makers are not covered by the

guarantee.

This guarantee does not confer

any rights other than those

expressly set out above and

does not cover any claims for

consequential loss or damage.

This guarantee is offered as an

additional benefit and does not

affect your statutory rights as a

consumer.

This guarantee is valid in the

UK and Ireland only.

The After Sales Division

Morphy Richards Ltd

Mexborough, South Yorkshire,

England, S64 8AJ

Helplines (office hours)

UK 0844 871 0954

Spare Parts 0844 873 0720

Republic of Ireland 1800 409 119

KT43541 MUK Rev 1 04/08

For electrical products sold within the

European Community. At the end of the

electrical products useful life, it should not

be disposed of with household waste.

Please recycle where facilities exist. Check

with your Local Authority or retailer for

recycling advice in your country.

For details of other products in the Morphy Richards range, please see our website . . .

Morphy Richards products
are intended for household
use only.

Morphy Richards has a policy
of continuous improvement in
product quality and design.
The company, therefore
reserves the right to change
the specification of
it’s models at any time.

UK Helpline 0844 871 0954

BRITA Helpline 0844 742 4800

Spare Parts

0844 873 0720

Ireland Helpline 1800 409 119

43541 Rev1 29/4/08 16:27 Page 2

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