Minicom Advanced Systems SMARTRACK 116 IP - Manual (Page 62)

SMARTRACK 116 IP
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25.5.1 Resetting through the Update software
Reset the SmartRack 116 IP Manager or ROCs when for example the unit hangs or
when the mouse fails to work properly. Resetting is done via the Serial port, and
avoids the need to shut down the computer.
NOTE! The Reset function does not affect the parameters of the unit settings.
To reset the Switch or RICC units:
1. For the Switch, check the Manager Unit option.
For the ROCs, check one or more ROCs.
2. From the Options menu choose Advanced / Reset. The units reset. The system
should now be operational.
25.5.2 Setting default values for the OSD
To return the OSD to the factory default settings:
Select Options/Advanced/Set Default. A warning appears, click OK. The OSD
returns to the factory default settings.
25.5.3 Getting the current status
If there is a break in communication between the Update software and the system,
select Options/Get Status to get the current status of the computers in system.
25.5.4 Communication Error message
When using Firmware Update software you may sometimes get a Communication
Error message.
When updating a unit and a Communication Error message appears, do the
following:
1. Check that the RS232 Download cable’s RS232 connector is connected to
the Switch’s Communication port.
2. Check that the RS232 Download cable’s DB9F connector is connected to the
DB9M Serial port on the CPU’s rear panel.
3. Restart the download process.
25.5.5 Electricity failure
When the electricity fails while updating the SmartRack 116 IP firmware, do the
following:
If the electricity fails during the firmware update of the Switch, a Communication
Error message appears. Simply resume the firmware update by opening the folder
that contains the firmware update file and continue from there.