Troubleshooting guide – Memorex MPH2089 User Manual

Page 20

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TROUBLESHOOTING GUIDE

19

SYMPTOM

POSSIBLE CAUSE

POSSIBLE SOLUTION

No Power.

AC adaptor not con-

Connect AC adaptor to

nected to unit.

DC 9V jack on unit.

AC adaptor not con-

Connect AC adaptor to

nected to the AC outlet. the AC outlet.
No power.

Move to another outlet.

No OGM.

No OGM recorded.

Record an OGM.

Volume is too low.

Increase volume.

Message recorded

Record message again.

too low.

Unit not answer- Line cord(s) are not

Connect line cord(s)

ing the phone.

connected properly.

securely.

Unit is not on.

Turn unit on.

Phone line problems. Call local phone company

for service.

No sound.

Volume is too low.

Increase volume.

Remote features Procedure was not

Repeat.

not functioning. done properly.

Using wrong Access

Use correct Access

Code.

Code.

Before requesting service, please refer to the following chart and check for the
symptom you are experiencing.

FOR ADDITIONAL SET-UP OR OPERATING ASSISTANCE, PLEASE VISIT
OUR WEBSITE AT

WWW.MEMCORPINC.COM

OR CONTACT CUSTOMER SERVICE AT 1-800-919-3647

PLEASE KEEP ALL PACKAGING MATERIAL FOR AT LEAST 90 DAYS IN
CASE YOU NEED TO RETURN THIS PRODUCT TO YOUR PLACE OF
PURCHASE OR MEMOREX.

FOR PARTS AND ACCESSORIES, CONTACT FOX INT’L AT
1-800-321-6993.

MPH2089 O/M.QXD 9/4/01 10:30 AM Page 19

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