Your five year guarantee, Your two year guarantee, Exclusions – Morphy Richards 48954 User Manual

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Morphy Richards products are intended for household use only.

Morphy Richards has a policy of continuous improvement in product quality and
design. The company, therefore reserves the right to change the specification of
it’s models at any time.

FP48954 MUK Rev 2 06/08

The After Sales Division

Morphy Richards Ltd

Mexborough, South Yorkshire,

England, S64 8AJ

Helplines (office hours)

UK 0844 871 0950

Spare Parts 0844 873 0716

Republic of Ireland 1800 409 119

For electrical products sold within the

European Community. At the end of the

electrical products useful life, it should

not be disposed of with household

waste.

Please recycle where facilities exist.

Check with your Local Authority or

retailer for recycling advice in your

country.

For details of other products in the Morphy Richards range, please see our website . . .

YOUR FIVE YEAR

GUARANTEE

Available on registration
in the UK only

This 5 year guarantee is only

valid when registered directly

with Morphy Richards

within

28 days of purchase. If you

do not register your product

within 28 days, it is

guaranteed for 2 years. To

validate your 5 year guarantee,

telephone our consumer

helpline. Once you have

registered your product, you

will receive written

confirmation from Morphy

Richards, please retain this

information.

Please note that

the 5 year guarantee is only

available in the UK. Please

refer to your 2 year guarantee

for more information.

YOUR TWO

YEAR

GUARANTEE

It is important to retain the

retailer’s receipt as proof of

purchase. Staple your receipt

to this back cover for future

reference.

Please quote the following

information if the product

develops a fault. These

numbers can be found on the

base of the product.

Model no.

Serial no.

All Morphy Richards products

are individually tested before

leaving the factory. In the

unlikely event of any appliance

proving to be faulty within 28

days of purchase, it should be

returned to the place of

purchase for it to be replaced.

If the fault develops after 28

days and within 24 months of

original purchase, you should

contact the Helpline number

quoting Model number and

Serial number on the product,

or write to Morphy Richards at

the address shown.

You will be asked to return the

product (in secure, adequate

packaging) to the address

below along with a copy of

proof of purchase.

Subject to the exclusions set

out below (see Exclusions), the

faulty appliance will then be

repaired or replaced and

dispatched usually within 7

working days of receipt.

If, for any reason, this item is

replaced during the 2 year

guarantee period, the

guarantee on the new item will

be calculated from original

purchase date. Therefore, it is

vital to retain your original till

receipt or invoice to indicate

the date of initial purchase.

To qualify for the 2 year

guarantee, the appliance must

have been used according to

the instructions supplied.

EXCLUSIONS

Morphy Richards shall not be

liable to replace or repair the

goods under the terms of the

guarantee where:

1

The fault has been caused or

is attributable to accidental

use, misuse, negligent use or

used contrary to the

manufacturer’s

recommendations or where

the fault has been caused by

power surges or damage

caused in transit.

2

The appliance has been used

on a voltage supply other than

that stamped on the product.

3

Repairs have been attempted

by persons other than our

service staff (or authorised

dealer).

4

The appliance has been used

for hire purposes or non

domestic use.

5

The appliance is second hand.

6

Morphy Richards are not liable

to carry out any type of

servicing work under the

guarantee.

This guarantee does not

confer any rights other than

those expressly set out above

and does not cover any claims

for consequential loss or

damage. This guarantee is

offered as an additional

benefit and does not affect

your statutory rights as a

consumer.

This guarantee is valid in the

UK and Ireland only.

48954 Rev2 5/6/08 09:29 Page 2

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