T3150 user guide, Troubleshooting – Motorola T3150 User Manual

Page 54

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T3150 User Guide

40

Troubleshooting

The suggestions below should solve most problems you might encounter while using your
phone. If you still have difficulty after trying these suggestions, visit us on the web at
www.motorola.com/cordless.

The system does not respond at all

Make sure the base unit is plugged into an electrical outlet (or a surge protector that is
plugged into an electrical outlet).

Charge the battery — it may not have a sufficient charge for the page test.

Verify that you have installed Windows Live Messenger on you PC. If you receive a
Check PC Phone Driver message, you have not installed the software. Go to

http://get.live.com/messenger/overview

for the files.

See the section on Registering and Deregistering Your Handset.


There is no dial tone

Make sure the power cord is plugged firmly into the base unit and electrical outlet.

Make sure the phone cord is plugged firmly into the base unit and the telephone wall
jack.

Make sure the battery is properly inserted and fully charged.

If you still don't hear a dial tone, disconnect the base unit from the telephone jack and
connect a different phone. If there is no dial tone on that phone, contact your local
telephone company.

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