Microsoft X13-68046-02 - Manual (Page 7)

english
7
TROUBleshOOTing
if you encounter problems, try the
possible solutions provided below.
Keypad Uses incorrect
language set
The Chatpad keypad is pre-configured
for a specific set of language
characters. to determine the language
set for your chatpad, see the sticker
on the underside of the device.
Keypad Doesn’t Work
Make sure chatpad is connected
securely to your controller.
Voice Chat Doesn’t Work
Make sure your headset connector is
plugged in securely and that
chatpad is connected securely to
your controller. check the mute
button on the headset control to
make sure the microphone is on.
Make sure that the mute function in
the Xbox 360 console is not
activated. Confirm that you are
properly signed into Xbox live and
that Family Settings or privacy
settings are not preventing voice
communication.
if YOU neeD MORe helP
go to www.xbox.com/support or call
Xbox Customer Support:
United States and Canada:
1-800-4MY-XBOX (1-800-469-9269)
TTY users: 1-866-740-XBOX
(1-866-740-9269)
do not take your Xbox 360 console
or its accessories to your retailer for
repair or service unless instructed to
do so by an Xbox customer support
representative.
! Do not Attempt Repairs
do not attempt to take apart,
service, or modify the Xbox 360
console, power supply, or its
accessories in any way. doing so
could present the risk of serious
injury or death from electric
shock or fire, and it will void
your warranty.