Mitel Superset 4150 User Manual

Page 32

Advertising
background image

-27-

To make a precedence call:

1. Dial the precedence access digit (a number between 2 and 9). Wait for

dial tone to end.

2. Dial the appropriate precedence level digit (a number from 0 to 3, such

as 1 for Flash). Note that if you have chosen a higher precedence level
than you are authorized to use, the system either routes the call to an
announcement or you hear an error tone.

3. Dial the ARS leading digit (if necessary) and the destination telephone

number (for example, 7-555-1234). If the destination is idle, the phone
will ring and you will hear the Precedence Ringback tone. If the
destination is busy and preemption is successful, you will hear silence
until the called party acknowledges preemption by hanging up. You will
then hear the Precedence Ringback tone. The preempted parties will hear
the Preemption tone.

4. If the destination is busy and preemption is unsuccessful, you will receive

a Blocked Precedence Announcement (BPA). If you get BPA, hang up and
then retry the call at a higher precedence level if you are authorized to
do so. If you get BPA and cannot retry the call at a higher precedence
level, you can call MLPP attendant and ask the attendant to place the call
for you.

5. Once you are connected, carry on your conversation. During the call,

your telephone set will display both the precedence of the call and its
duration.

6. When you finish the call, hang up.

To answer a precedence call:

If your telephone is idle and you receive a call with a precedence level higher
than routine, you will hear the MLPP precedence ring. If your telephone has
a display, it will indicate the precedence level of the incoming call.

1. When you hear the MLPP precedence ring (short ring, very short pause,

short ring, long pause), answer the telephone. As you talk, the display
indicates the precedence level of the call as well as the duration of the
call.

2. When you have finished the call, hang up.

Advertising