Motorola C331 User Manual

Page 139

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139

Troubleshooting

I pressed the
power key, but
nothing
happened.

Be sure to press and hold

P

(the

power key) until the display
appears and you hear an alert.
This could take several seconds. If
nothing happens, check that a
charged battery is installed. See
page 23.

The display
says:

Enter

Unlock Code

.

How do I
unlock my
phone?

Enter the factory-preset unlock
code (1234), or the last four digits
of your phone number. If this fails,
call your service provider (the
company that sends you your
monthly wireless service bill).

My phone
asks for an
unlock code
when I try to
open a feature.

The application you want is
locked. If you do not know the
unlock code, see page 133.

My phone
does not ring.

If you see

t

or

y

in the

display, then the ringer is turned
off. See page 98.

Also, the ringer may be set to

Silent

even though your phone is

set to an audible ring style. See
page 99.

Problem

Solution

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