Memorex MPH6990 - Manual (Page 50)

49
Additional Information
(continued)
Troubleshooting
If your phone is not performing to your expectations, please try these simple steps first.
Symptom Suggestion
The status LED light won't • Make sure the AC adapter is plugged into
come on when the handset
the base unit and wall outlet.
is placed in the base unit. • Make sure the handset is properly seated in the
base unit.
• Make sure the charging contacts on the
handset and base unit are clean.
The audio sounds weak • Make sure that the base unit antenna is in a
and/or scratchy. vertical position.
• Move the handset and or base unit to a different
location away from metal objects or appliances
and try again.
• Press DELETE/CHANNEL to help eliminate
background noise.
• Make sure that you are not too far from the base.
Can't make or receive calls. • Check both ends of the telephone line cord.
• Make sure the AC adapter is plugged into the base
unit and wall outlet.
• Disconnect the AC adapter for a few minutes,
then reconnect it.
• Change the digital security code (See page 46).
• Make sure
TALK/FLASH is pressed.
The handset doesn't ring or • The battery pack may be weak. Charge the battery
receive a page.
for 15-20 hours.
• The handset may be too far away from the base unit.
• Place the base unit away from appliances or
metal objects.
• Change the digital security code (See page 46).
The Caller ID disappears. • The handset was picked up before the second ring.
The Caller ID does • The call was placed through a switch board.
not display. • Call your local telephone company to verify your
Caller ID service is current.
Severe noise interference. • Keep the handset away from microwave ovens,
computers, remote control toys, wireless
microphones, alarm systems, intercoms, room
monitors, fluorescent lights and electrical appliances.
• Move to another location or turn off the source
of interference.
UC374BH(MPH6990) OM ENG 6/5/02 8:57 AM Page 49