Motorola 120e User Manual
Page 142
140
Troubleshooting
The following refer to specific problems:
Has the phone
been
damaged,
dropped, or
gotten wet?
Dropping your phone, getting it
wet, or using a non-Motorola
battery or battery charger can
damage the phone. The phone’s
limited warranty does not cover
liquid damage or damage caused
from using non-Motorola
accessories.
Was a
non-Motorola
battery or
battery
charger used?
Problem
Solution
My phone was
stolen. To
whom should I
report this?
Report a stolen phone to the
police and to your service provider
(the company that sends you your
monthly wireless service bill).
I forgot my
password.
I pressed the
power key, but
nothing
happened.
Be sure to press and hold
P
(the power key) until the display
appears and you hear an alert.
This could take several seconds. If
nothing happens, check that a
charged battery is installed. See
page 17.
Question
Answer