Minuteman UPS MMS-CAT5-LAN-RJ45 - Manual (Page 2)

LIMITED WARRANTY AND CONNECTED EQUIPMENT GUARANTEE
By purchasing a MINUTEMAN LineGuard Surge Suppressor in the United
States or Canada, the original end-user consumer purchaser (referred to as
the "Initial Customer") receives a Limited Warranty and a Connected
Equipment Guarantee.
Limited Warranty: The Initial Customer receives the limited warranty explained
below (referred to as the "Limited Warranty") for the MINUTEMAN LineGuard
series (referred to as the "Surge Suppressor").
Connected Equipment Guarantee: MINUTEMAN provides the Initial Customer
with limited additional protection in the event that the Surge Suppressor is
defective in materials or workmanship and certain equipment plugged into the
Surge Suppressor is damaged.
This Limited Warranty and Connected Equipment Guarantee gives you
specific rights, and you may have other rights, which vary from State to State
or Province to Province.
If you are the Initial Customer, you are asked to read the following terms and
conditions carefully before using the Surge Suppressor. By using the Surge
Suppressor you consent to be bound by and become a party to the terms and
conditions of the Limited Warranty and Connected Equipment Guarantee
provided in this document. If you do not agree to the terms and conditions of
the Limited Warranty and Connected Equipment Guarantee, you should return
the Surge Suppressor for a full refund prior to using it.
LIMITED WARRANTY
MINUTEMAN warrants to you, the Initial Customer, that the Surge Suppressor
will be free from defects in material and workmanship for its lifetime, subject to
the terms of this Limited Warranty. This Limited Warranty gives you specific
rights, and you may have other rights, which vary from State to State or
Province to Province.
This provision shall NOT create any Implied Warranty or Merchantability or of
Fitness for a Particular Purpose that would not otherwise apply to the Surge
Suppressor. The Limited Warranty does not cover or apply to: mis-use,
modification, operation or storage outside environmental limits of the Surge
Suppressor, a Surge Suppressor in transit, in shipment, or in storage,
improper operation or maintenance, or use with items not designed or
intended for use with the Surge Suppressor. You must contact MINUTEMAN
within fifteen (15) days of the failure of the Surge Suppressor in order to make
a warranty claim.
Exclusive Remedies Under Limited Warranty
Your exclusive remedy and MINUTEMAN's sole obligations are as follows for
the Surge Suppressor:
If (a) the Surge Suppressor you purchased and still own is defective in
material or workmanship under this Limited Warranty or any applicable
warranty imposed by law, and (b) all Limited Warranty requirements have
been met, MINUTEMAN will repair or replace the Surge Suppressor if it
proves to be defective in material or workmanship.
Making a Limited Warranty Claim
To make a Limited Warranty claim, you must do the following:
1. Provide reasonable proof of purchase (for example, a sales receipt) that
establishes you as the Initial Customer (the original end-user consumer
purchaser) of the Surge Suppressor.
2. Call MINUTEMAN at (972) 446-7363, or write to MINUTEMAN at: 1455
LeMay Drive, Carrollton, TX 75007, within FIFTEEN (15) days of the failure of
the Surge Suppressor.
3. When you contact MINUTEMAN, identify the Surge Suppressor by model
number, provide the purchase date, and request Return Materials
Authorization (RMA) information from MINUTEMAN.
4. Pack and ship the Surge Suppressor to MINUTEMAN as instructed in your
RMA. Show the RMA number on the shipping label or include it with the Surge
Suppressor. You MUST prepay all shipping costs and you are responsible for
packaging and shipment.
MINUTEMAN will inspect and examine the Surge Suppressor. If the Surge
Suppressor is defective in material or workmanship, MINUTEMAN will repair
or replace the Surge Suppressor and return it to you at MINUTEMAN's
expense, or, if MINUTEMAN is unable to or decides not to repair or replace
the Surge Suppressor (if defective) within a reasonable time, MINUTEMAN
will refund to you the full purchase price you paid for the Surge Suppressor
(purchase receipt showing price paid is required).
CONNECTED EQUIPMENT GUARANTEE
The Initial Customer is protected for the life of the LineGuard Surge
Suppressor against certain losses due to the Surge Suppressor’s defective
material or workmanship that is directly and properly connected to electronic
equipment (referred to as the “Connected Equipment”), subject to certain
terms and conditions provided below.
The Connected Equipment Guarantee is not "first dollar" coverage.
MINUTEMAN's obligation is reduced by any amounts that the Initial Customer
is entitled to recover from other sources regarding the Connected Equipment,
including insurance, other warranty, or extended warranty coverage, whether
or not the Initial Customer makes a claim for recovery, including but not limited
to a claim under any applicable insurance, other warranty, or extended
warranty.
To be covered under the Connected Equipment Guarantee: (a) you must
notify MINUTEMAN within fifteen (15) days of the event for which you intend
to make the Connected Equipment claim; (b) the Surge Suppressor must have
been defective in material or workmanship and such defect must have directly
and proximately caused the damage;(c) the Connected Equipment must have
been damaged by a transient, spike, or surge (a “Power Disturbance”) on
power lines (AC/DC), telephone lines, video lines, signal/data lines, coaxial
cable, antenna lead-ins (d) is directly plugged into and properly connected to
the Surge Suppressor in its original condition which is properly operated when
a Power Disturbance passes through the Surge Suppressor and (i) exhausts
the protection capacity of the Surge Suppressor or (ii) damages the Surge
Suppressor.
Further, the Connected Equipment Guarantee does not apply if the Surge
Suppressor has been operated in a failure mode or not incompliance with
MINUTEMAN installation instructions, or if the Connected Equipment has not
been operated in compliance with the instructions and manuals of its
manufacturer/vendor or if there are signs of tampering, or modifying the Surge
Suppressor in any way.
MINUTEMAN’s total liability under this Connected Equipment Guarantee is
limited to the Agreed Damage Amount (defined below).
Making a Connected Equipment Guarantee Claim
To make a claim for damage to Connected Equipment under the Connected
Equipment Guarantee, you must do the following:
1. Provide reasonable proof of purchase (for example, a sales receipt) that
establishes you as the Initial Customer of the Surge Suppressor.
2. Call MINUTEMAN at (972) 446-7363, or write to MINUTEMAN at: 1455
LeMay Drive, Carrollton, TX 75007, within fifteen (15) days of the date of the
event for which you wish to make a Connected Equipment claim.
3. When you contact MINUTEMAN, identify the Surge Suppressor (by model
number) and the item(s) of Connected Equipment (by manufacturer and
model). Have information on all applicable insurance or other resources of
recovery/payment that are available to the Initial Customer. MINUTEMAN will
then send you additional instructions and the appropriate claim forms.
MINUTEMAN's Duties
MINUTEMAN will inspect and examine the Surge Suppressor and the item(s)
of Connected Equipment (or at MINUTEMAN's election, your written
statement and repair cost estimate for those item(s). You must return the
Surge Suppressor for inspection. If the MINUTEMAN product shows evidence
of surge damage due to transients, spike, or surge from power lines (AC/DC),
telephone lines, video lines, signal/data lines, coaxial cable, antenna lead-ins,
and/or performing outside (>10%) of design specifications relative to its surge
protection capability. MINUTEMAN will request that all connected equipment
for which a Connected Equipment Guarantee claim has been submitted, be
sent for evaluation to either MINUTEMAN or an authorized service center.
If the damage to Connected Equipment is covered by the Connected
Equipment Guarantee, MINUTEMAN’s sole obligation and the Initial
Customer’s exclusive remedy is: repair (or pay the cost of repair) or
replacement of the Connected Equipment by MINUTEMAN; or at the option of
MINUTEMAN, as permitted by law, payment by MINUTEMAN to the Initial
Customer the “Agreed Damage Amount” for the Connected Equipment. The
"Agreed Damage Amount" for all items of the Initial Customer's Connected
Equipment shall be the lesser of the amount determined under Clause (1) or
(2) below, reduced by any amounts described in Clause (3) below:
1. The fair market value of the Connected Equipment as established by the
lower of (a) the average price the same or similar items are being sold for on
eBay, (b) the price list of Orion Blue Book (or if such price list is no longer
published, a published or announced price list reasonably selected by
MINUTEMAN), or (c) the lowest price the same or similar items can be
purchased for in the United States; or
2. The Aggregate Limit for all Connected Equipment of $10,000.00 minus:
3. The amount(s) of all payment you have or are entitled to receive from
insurance, other warranties, extended warranties, or from other sources or
persons for the Connected Equipment or damage to such equipment so that
MINUTEMAN’s maximum liability shall be reduced to reflect all such other
payments or sources of recovery.
If MINUTEMAN replaces the connected equipment or pays the Agreed
Damage Amount to the Initial Customer, the Initial Customer shall transfer all
item(s) to MINUTEMAN without warranty by the Initial Customer, but free of
lien or other interest.
MINUTEMAN reserves the right to inspect the Surge Suppressor, the
Connected Equipment, and the site where the event occurred. All costs of
shipping the Surge Suppressor and the Connected Equipment to and from
MINUTEMAN for inspection shall be borne solely by the Initial Customer.
MINUTEMAN reserves the right to negotiate the cost and choose the facility at
which any repairs will take place, and MINUTEMAN must be notified and
approve any repair facility before any Connected Equipment is serviced. Any
repair or modification of the Connected Equipment or Surge Suppressor by a
facility or entity not approved by MINUTEMAN voids this Connected
Equipment Guarantee. If MINUTEMAN determines, in its sole discretion, that
it is impractical to ship the damaged equipment to MINUTEMAN,
MINUTEMAN may designate, in its sole discretion, an equipment repair facility
to inspect and estimate the cost to repair such equipment. The cost, if any, of
shipping the equipment to and from such repair facility and of such estimate
shall be borne solely by the Initial Customer. Damaged equipment must
remain available for inspection until the claim is finalized. Whenever claims
are settled, MINUTEMAN reserves the right to be subrogated under any
existing insurance policies the claimant may have.
CONDITIONS COMMON TO THE LIMITED WARRANTY AND THE
CONNECTED EQUIPMENT GUARANTEE
While the Limited Warranty and the Connected Equipment Guarantee are
separate, they do share the following terms:
The Limited Warranty and the Connected Equipment Guarantee Do Not Apply
unless the Initial Customer:
1. Has properly connected the Surge Suppressor and the Connected
Equipment according to the installation instructions and wiring diagrams
(including compliance with electrical and safety codes of the most current
applicable codes NEC or CEC). All wires (including, e.g., power lines
(AC/DC), telephone lines, video lines, signal/data lines, coaxial cable, antenna
lead-ins) leading into the Connected Equipment must first pass through a
single Surge Suppressor designed for the particular application.
2. Has provided a suitable and proper environment for use and installation of
the Surge Suppressor and Connected Equipment.
3. Has properly installed and operated the Surge Suppressor and Connected
Equipment.
4. Has operated the Surge Suppressor at all times within the limitations of the
Surge Suppressor’s capacity and/or design specifications.
5. Used and/or operated the Surge Suppressor in the United States and
Canada only.
MINUTEMAN Does Not Cover or Undertake Any Liability in Any Event for Any
of the Following:
1. Loss of or damage to data, video, records, or software, the restoration of
data, video, or records, or the reinstallation of software.
2. Damage from causes other than Power Disturbances (as defined above).
3. Used and/or operated outside of the United States and Canada.
3. Damage from fire, flood, wind, rain, rising water, leakage or breakage of
plumbing, or abuse, mis-use, or alteration of either the Surge Suppressor or
the Connected Equipment.
PN: 34000403 Rev1