Warranty and service – Master Chef T360 User Manual
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How to season Porcelain Cast iron cooking grates
1. Remove cooking grates from BBQ and brush away all loose, or chipping porcelain and grease build-up, using a BBQ brush
2. Wash cooking grates with soap and water.
3. Rinse and dry thoroughly with paper towels. Important: Never soak or let soapy water sit on the grates for any length of time.
4. Coat entire cooking grate, top, bottom, sides and each rod with vegetable shortening. DO NOT use salted fat such as mar-
garine, butter, or any non-stick cooking spray. Do not use olive oil as it burns off at high temperatures.
5. Place cooking grates in either your conventional oven or in your BBQ for up to 20 minutes at 250-300 to complete the
seasoning process. Time may vary depending on cooking appliance.
6. Once completed, the cooking grates must be allowed to cool down before use.
Cleaning STAINLESS STEEL parts
To protect the appearance and integrity of Stainless Steel surfaces, routine cleaning is essential. Contaminants vary greatly
in their effect on appearance, corrosivity and ease of removal. Identify the contaminant or experiment with various cleaners
in order to resolve issues including the removal of free-iron contamination. It is impossible to wear out the stainless steel by
excessive cleaning. But is possible to damage the stainless steel components and damage the corrosion resistance using
products NOT made for a Stainless Steel outdoor appliance.
Cleaning Stainless steel Surfaces:
• Remove grease and other contaminants with a solution of detergent, solvent and water.
• Most cleaners may have corrosive agents and MUST be rinsed off and the surface dried thoroughly.
• Always find a small and inconspicuous spot to test cleansers before cleaning the entire BBQ.
• Ordinary carbon steel brushes or steel wool MUST NOT be used to clean stainless steel. They will scratch the finish and leave
particles embedded on the surface that will corrode.
• Ensure that all stainless steel surfaces are wiped down frequently with a basic vinegar and water solution. If there are other
cleaners being used ensure that they are specifically for Stainless Steel OUTDOOR USE. Regardless of instructions all cleaners
must be rinsed off and dried with a soft cloth.
• Your Master Chef BBQ uses a mixture of Stainless steel 430 and Silver powder coated paint, on many parts. To clean and
maintain your BBQ’s surfaces DO NOT use any chemical cleaners, as they may strip and cause permanent damage to the
painted surfaces. Master Chef BBQ’s only recommends using a 50/50 mixture of vinegar and water for removing surface dirt
and contamination, and a dry soft cloth for polishing. Micro fiber clothes are highly recommended.
STORING YOUR BBQ
To avoid BBQ deterioration and degradation of parts, please perform the following tasks, prior to storing your BBQ for the season.
• Remove and clean all BBQ components as outlined in the care and maintenance section of this manual
• Oil cooking grates with vegetable shortening after cleaning, and wrap them in a towel and store indoors.
• To help prevent rust or corrosion, do not leave your Porcelain Cast Iron cooking grates in any humid, moist or damp condi-
tions over a long period of time
• Be sure to either wrap your cooking grates in towels when not in use, storing in a dry area, or season and wrap in news
paper, storing indoors.
• If storing unit away for the winter, or for a prolonged period of time, remove the igniter battery to avoid corrosion
• If storing the BBQ indoors: the propane cylinder MUST be removed. The propane cylinder MUST always be stored out-
doors, in a well ventilated area. When storing your BBQ in a garage, you should place a piece of cardboard underneath your
BBQ to protect it from premature corrosion.
• If storing the BBQ outdoors: the propane cylinder valve must be turned off. Cover the barbecue. DO NOT under any
circumstances store the barbecue in the garage or near any heat source. Use a BBQ cover to help protect your BBQ from the
direct environment (i.e. Rain, snow, animal droppings, etc.). However, please keep in mind that this will not protect your BBQ
from moisture, condensation, and other corrosive agents. Routine cleaning is necessary.
WARRANTY AND SERVICE
BEFORE YOU CALL FOR SERVICE have the following information available:
1. Serial number: The serial number is located on the upper rear panel of your BBQ, on the rating plate, as well as on the front
cover of the user manual.
2. Model number: The model number is located on the front cover of the user manual, the bottom right corner of the rating
label and also on your cash register receipt.
3. Proof of purchase by the original owner.
Call the Master Chef® Customer Care Hotline 1-877-707-5463
HOURS: 8AM- 7PM EST Mon-Fri, Closed Saturday and Sunday
IF YOUR PRODUCT IS DAMAGED:
1. Call the Master Chef® Customer Care Hotline 1-877-707-5463
2. Do not return to the store for replacement of damaged or defective parts. Master Chef® Customer Care will ensure that all
in-stock replacement parts arrive at your home within 3-10 business days.
3. Concealed Loss or Damage: If damage is unnoticed until merchandise is unpacked, resolve issue by contacting Master
Chef® Customer Care immediately. Missing or damaged parts should be claimed within 30 days of purchase.
To ensure your satisfaction and for follow-up service,
register your BBQ online at www.masterchefbbqs.com
LIMITED Warranty:
Trileaf Distributions® , hereby warrants to the ORIGINAL PURCHASER of this Master Chef® Barbecue that it will be free of de-
fects in workmanship, for a Limited 1-5 years, model specific, from the date of purchase, as follows:
Please see Limitations and Exclusions section on the following page.
Limited 1 Year:
All parts
CAUTION
Some parts may contain sharp edges – especially as noted in the manual! Wear protective gloves if necessary.
For residential use ONLY. Do not use for commercial cooking.
WARNING
Do not attempt to repair or alter the hose/ valve/ regulator for any assumed defect or for any type of retro
fit or conversion. Any modifications to this assembly will void your warranty and create the risk of a gas
leak and fire. Use only authorized replacement parts supplied by the manufacturer, for your model.