Mitel 5001 - Manual (Page 10)

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Call Forward
Incoming internal and external calls presented at your extension can be
forwarded in the following ways:
z
Call Forward All - forwards all your calls to another destination (extension
or external number) without first presenting the calls at your extension.
z
Call Forward No Answer - forwards your calls to another destination when
you are busy on another call or away from your desk.
z
Call Forward Busy - forwards your calls to another destination when you
are busy on another call or away from your desk.
You can also forward your calls to voicemail, if available. The extension
number of the voicemail system is 555.
To program and activate Call Forward:
1. Lift the handset.
2. Do one of the following:
„
To redirect all calls without ringing your phone first, dial *8.
„
To redirect all calls when your telephone is busy, dial **70.
„
To redirect internal calls when your telephone is busy, dial 63.
„
To redirect external calls when your telephone is busy, dial 62.
„
To redirect all calls when you don't answer, dial **71.
„
To redirect internal calls when you don't answer, dial 65.
„
To redirect external calls when you don't answer, dial 66.
3. Dial the destination number.
4. Hang up.
To cancel individual Call Forward types:
1. Lift the handset.
2. Do one of the following:
„
To cancel the redirect of all calls, dial #8.
„
To cancel the redirect of calls when your telephone is busy, dial
**72.
„
To cancel the redirect of calls when you don't answer, dial **74.
3. Hang up.