Signing up for service – Motorola SB5100 User Manual

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SB5100 Series Cable Modem User Guide

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Introduction

Before You Begin

Installation & Configuration

FAQ

Troubleshooting

Glossary

Signing Up for Service

You must sign up with a cable service provider to access the Internet and other online
services.

To activate your service, call your local cable service provider.

To receive data service, you need to provide the

MAC address

printed on the bar code

label marked CM HFC MAC ID on the bottom of the cable modem. You can record it
here:

00 : ______ : ______ : ______ : ______ : ______

You should ask your cable service provider the following questions:

Do you have any special system requirements?

When can I begin to use my cable modem?

Are there any files I need to

download

after I am connected?

Do I need a user name or password to access the Internet or use e-mail?

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