Your two year guarantee, Exclusions – Morphy Richards 48790 User Manual

Page 20

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YOUR TWO YEAR

GUARANTEE

It is important to retain the

retailer’s receipt as proof of

purchase. Staple your

receipt to this back cover

for future reference.

Please quote the following

information if the product

develops a fault. These

numbers can be found on

the base of the product.

Model no.

Serial no.

All Morphy Richards

products are individually

tested before leaving the

factory. In the unlikely event

of any appliance proving to

be faulty within 28 days of

purchase, it should be

returned to the place of

purchase for it to be

replaced.

If the fault develops after 28

days and within 24 months

of original purchase, you

should contact the Helpline

number quoting model

number and serial number

on the product, or write to

Morphy Richards at the

address shown.

You may be asked to return

a copy of proof of

purchase.

Subject to the exclusions

set out below (see

Exclusions), the faulty

appliance will then be

repaired or replaced and

dispatched usually within 7

working days of receipt.

If, for any reason, this item

is replaced during the 2

year guarantee period, the

guarantee on the new item

will be calculated from the

original purchase date.

Therefore, it is vital to retain

your original till receipt or

invoice to indicate the date

of initial purchase.

To qualify for the 2 year

guarantee, the appliance

must have been used

according to the

instructions supplied. For

example, crumb trays

should have been emptied

regularly.

EXCLUSIONS

Morphy Richards shall not

be liable to replace or

repair the goods under the

terms of the guarantee

where:

1

The fault has been caused

or is attributable to

accidental use, misuse,

negligent use or used

contrary to the

manufacturer’s

recommendations or where

the fault has been caused

by power surges or

damage caused in transit.

2

The appliance has been

used on a voltage supply

other than that stamped on

the products.

3

Repairs have been

attempted by persons other

than our service staff (or

authorised dealer).

4

The appliance has been

used for hire purposes or

non domestic use.

5

The appliance is second

hand.

6

Morphy Richards are not

liable to carry out any type

of servicing work, under the

guarantee.

7

Plastic filters for all Morphy

Richards kettles and coffee

makers are not covered by

the guarantee.

8

Batteries and damage from

leakage are not covered by

the guarantee.

This guarantee does not

confer any rights other than

those expressly set out

above and does not cover

any claims for

consequential loss or

damage. This guarantee is

offered as an additional

benefit and does not affect

your statutory rights as a

consumer.

This guarantee is valid in

the UK and Ireland only.

Morphy Richards products are intended for household use only.

Morphy Richards has a policy of continuous improvement in product quality and
design. The company, therefore reserves the right to change the specification of
it’s models at any time.

The After Sales Division

Morphy Richards Ltd

Mexborough, South Yorkshire,

England, S64 8AJ

Helplines (office hours)

UK 0844 871 0956

Spare Parts 0844 873 0722

Republic of Ireland 1800 409 119

SC48790 MUK Rev 1 05/08

For electrical products sold within the

European Community. At the end of the

electrical products useful life, it should not

be disposed of with household waste.

Please recycle where facilities exist. Check

with your Local Authority or retailer for

recycling advice in your country.

For details of other products in the Morphy Richards range, please see our website . . .

48790 MUK Rev1 1/5/08 15:55 Page 20

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