Fs-120 food slicer, About your warranty and service satisfaction, Five easy steps to satisfaction – Nesco FS-120T User Manual

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FS-120 Food Slicer

O N E Y E A R L I M I T E D W A R R A N T Y

This appliance is warranted for one year from date of original purchase against defects in material and workmanship.
This warranty does not cover transportation damage, misuse, accident or similar incident. This warranty gives you
specific legal rights and you may have other rights, which vary, from state to state.

Your new NESCO

®

Food Slicer comes equipped with numerous safety features. Any attempt to interfere with the

operation of these safety features makes this warranty null and void. In the event we receive a Food Slicer for service
that has been tampered with, we reserve the right to restore it to its original state and charge for the repair.

Defective products may be returned, postage prepaid, with a description of the defect to: The Metal Ware Corporation,
1700 Monroe Street, Two Rivers, Wisconsin 54241 for no charge repair or replacement at our option.

Service and genuine NESCO

®

replacement parts may be obtained from the NESCO

®

FACTORY SERVICE DEPARTMENT.

For service in warranty, follow instructions set forth in warranty. When ordering new parts, make sure that you always
mention the model number of the product, which is found on the Base of the Unit.

About Your Warranty and Service Satisfaction

One simple step sets you on the road to complete customer satisfaction:

Mail in your warranty card and file your NESCO

®

Food Slicers Exclusive registration number now!

Your serial number and Food Slicer Model are located on the bottom of the Base.

We enter this number into our database. It registers your warranty and identifies your Food Slicer specifically by its
individual code. Should you call our 800 toll free line, your registration number helps us identify your appliance and
speeds up our assistance to you.

Five Easy Steps to Satisfaction

Should you have a problem with your NESCO

®

Food Slicer, please refer to these steps for assistance:

1. Call us on our toll free number, 1-800-288-4545 and tell us about your problem.

2. If we instruct you to send us all or part of your appliance for repair or replacement, the Customer Satisfaction

representative will give you an authorization number (this number notifies our receiving department to expedite
your repair). Pack your unit carefully in a sturdy carton to prevent damage because any damage caused by
shipping is not covered by the warranty.

3. Print your name, address and authorization number on the carton.

4. Write a letter explaining the problem. Include the following: Your name, address, telephone number and a copy

of the original bill of sale.

5. Attach the sealed envelope containing the letter inside the carton. Insure the package for the value of the NESCO

®

Food Slicer and ship prepaid to:

The Metal Ware Corporation
1700 Monroe Street
Two Rivers, WI 54241

63839 MW FS-120 #66242 10/25/01 2:40 PM Page 7 Sally Mercury:65946 Metalware books:66242:

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