Motorola DROID 68000202474-B - Manual (Page 45)

43 Troubleshooting
Troubleshooting
we’re here to help
Crash recovery
In the unlikely event that your phone stops responding
to touches and key presses, try a quick reset. Remove
the back cover and battery (“Assemble & charge” on
page 3), then replace and switch your phone on as
usual.
Reset
To reset your phone to factory settings and erase all
the data on your phone, touch Menu
> Settings
> Privacy > Factory data reset > Reset phone.
Warning: All data on your phone will be deleted.
Service & repairs
If you have questions or need assistance, go to
http://www.motorola.com/support, where you can
select from a number of customer care options. You
can also contact the Motorola Customer Support
Center at 1-800-734-5870 (United States),
1-888-390-6456 (TTY/TDD United States for hearing
impaired), or 1-800-461-4575 (Canada).