Reliability specifications, Shock and vibration – Maxtor DiamondMax VL 17 User Manual

Page 21

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PRODUCT SPECIFICATIONS

3 – 4

Reliability Specifications

Annual Return Rate

< 1.0%

Annual Return Rate (ARR) indicates the average against products
shipped. ARR includes all reasons for returns (failures, handling
damage, NDF), but does not include inventory credit returns.

Quality Acceptance Rate

< 500 DPPM

The quality acceptance rate indicates the percentage of Maxtor
products successfully installed by our customers, and/or the number
of defective parts per million (DPPM) encountered during the entire
installation process.

Start/Stop Cycles

50,000

(minimum)

This indicates the minimum cycles for reliable start/stop function at a

60% confidence level.

Data Reliability

< 1 per 10

14

bits read

Data errors (non-recoverable). Average data error rate allowed with all
error recovery features activated.

Component Design Life

5 years

(minimum)

Component design life is defined as a.) the time period before
identified wear-out mechanisms impact the failure rate, or b.) the time
period up to the wear-out point when useful component life expires.

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