Before calling service – MITSUBISHI ELECTRIC DV321 User Manual

Page 19

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Before Calling Service

Please make these simple checks before calling service. These tips may save
you time and money since charges for receiver installation and adjustments of
customer controls are not covered under your warranty.

Symptoms

Items to Check and Actions to follow

“Ghost ” or double image

*This may be caused by obstruction to the

antenna due to high rise buildings or hills.
Using a highly directional antenna may
inprove the picture.

No power

*Check that the TV’s AC power cord is

plugged into the mains socket.

*Unplug the TV, wait for 60 seconds. Then

re-insert plug into the mains socket and
turn on the TV again.

No picture

*Check antenna connections at the rear of

the TV to see if it is properly connected to
the TV.

*possible broadcast station trouble. Try

another channel.

*Adjust the contrast and brightness settings.
*Check the Closed Captions control. Some

TEXT modes could block the screen.

Good picture but no sound

*Increase the VOLUME.
*Check that the TV is not muted; press the

button on the remote control.

Good sound but poor colour

*Adjust the contrast, colour and brightness

settings.

Poor picture

*Sometimes, poor picture quality occurs

when having activated an S-VHS camera
or camcorder connected and having
connected another peripheral at the same
time. In this case switch off one of the
other peripherals

Snowy picture and noise

*Check the antenna connection

Horizontal dotted line

*This may be caused by electrical

interference (e.g. hairdryer, nearby neon
lights, etc.)

*Turn off the equipment.

Television not responding to
remote control

*Check whether the batteries are working.

Replace if necessary

*Clean the remote control sensor lens on

the TV.

*You can still use the buttons at the front of

your TV.

*Select the TV mode to be sure your remote

control is in the TV mode.

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