Removing program files, Using the setup utility to remove program files, Using the command line to remove program files – McAfee VIRUSSCAN 8.7I User Manual

Page 31

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31

VirusScan

®

Enterprise software version 8.7i Installation Guide

Modifying, Repairing & Removing VirusScan Enterprise

Removing program files

4

Removing program files

Use one of these methods to remove the software.

Using the Setup utility to remove program files

1 Start the Setup utility to open the

Program Maintenance

dialog box:

2 Select

Remove

.

3 Select

Remove

again, then click

Finish

.

Using the command line to remove program files

Use this syntax to remove the software:

<X>:\SETUP.EXE /x

Here, <X>: represents the drive letter for your CD-ROM or the path of the folder that
contains the extracted program files. To search for the correct files on your hard disk
or CD, click Browse. If your copy of the software came on a product suite CD, you must
also specify which folder contains the specific software package.

Using the Add/Remove Programs utility to remove program files

1 Click

Start

, then select

Settings

|

Control Panel

|

Add/Remove Programs

to open the

Add/Remove Programs

utility that is included in the Windows Control Panel

2 Select the VirusScan Enterprise program from the list of installed programs, then

click

Remove

.

Note

After VirusScan Enterprise is removed, you may be prompted to remove remaining
files or folders. Click

Yes

or

No

.

These are files or folders which were not installed initially with the VirusScan Enterprise
product such as, log files or other files or folders that the user added. For example, the
aseinst.log is used for debugging and is left in the %TEMP%\MCAFEELOGS folder.

Note

We strongly recommend that you restart your computer after removing files and before
you reinstall the software.

When you remove files using Setup on the command line, some files or stopped
services may not be removed. For example, if you remove the VirusScan Enterprise
product while the McAfee Task Manager or the McShield services are stopped, these
services are not removed. Restarting after removing files ensures that all files and
services are removed before reinstalling the software.

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