Questions & answers – Siemens A50 User Manual

Page 67

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66

8/13/02

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A50 Stingray, en, A31008-H5110-A1-1-7619

Questions & Answers

Question

Possible causes

Possible solution

Message cannot be
sent.

Service provider does not support this
service.

Check with your Service Provider.

Phone number of the service centre is
not set or is wrong.

Set service centre (p. 34).

SIM card contract does not support this
service.

Contact your Service Provider.

Service centre overloaded.

Repeat message.

Addressee does not have a compatible
phone.

Check.

PIN error/
PIN 2 error.

Three wrong entries.

Enter the PUK (MASTER PIN) provided with
the SIM card according to the instructions.
If the PUK (MASTER PIN) has been lost,
contact your service provider.

Phone code error.

Three wrong entries.

Contact Siemens Service (p. 67).

Service provider code
error.

No authorisation for this service.

Contact your Service Provider.

Too few/too many
menu entries.

Functions may have been added or re-
moved by the service provider via the
SIM card.

Check with your Service Provider.

Damage

Severe shock.

Remove battery and SIM and insert them again. Do not dismantle the phone.

Phone became wet.

Remove battery and SIM card. Dry immediately with cloth, do not heat.
Dry connector contacts thoroughly. Stand unit upright in an air current.
Do not dismantle the phone.

Reset settings to the factory default:

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