Troubleshooting – InSinkErator 1100 User Manual

Page 14

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TROUBLESHOOTING

WHAT TO DO

Water and steam spits
forcefully from spout
without turning on the
dispenser faucet.

Water is not hot.

• Unit is boiling.

May be normal during initial setup.

• The unit is unplugged.

• The electric outlet is inoperative.

• Activate faucet lever to release some water from

the tank.

• Adjust water temperature using dial on tank front.

Remember that at higher altitudes, water boils
at lower temperatures.

• Make sure the unit is connected to a properly grounded

electric outlet.

• Make sure the circuit breaker or fuses are

functioning properly.

• Check that the outlet is not switched off.

Water is too hot
or not hot enough.

• Thermostat is not adjusted to

your needs.

• Adjust the thermostat slowly, then activate faucet lever for 20

seconds to bring in fresh water to be heated at the new setting.
Allow 5-7 minutes for water to reach new temperature.

Water comes out the
vent instead of spout.

• Outlet tube is blocked.

• Check that outlet tube is not kinked, twisted or pinched.

• Unscrew spout end piece and clean out any debris.

Water is dripping from
the spout/vent
intermittently.

• The expansion chamber isn’t draining

properly due to low water pressure.

• The spout is blocked.

• Unplug the unit. If the dripping doesn’t stop after a few

minutes, check the supply valve to ensure that is fully
open and there are no obstructions in the water line
reducing the pressure below 30 psi (

i.e., a poorly mounted

saddle valve, a clogged water filter, or a partially opened
shut-off valve).

• Unscrew spout end piece and clean out any debris.

Water is dripping
from the spout/vent
constantly.

• Debris in the water line may be

in the faucet valve seat causing a
slow water leak.

• Unscrew spout end piece and clean out any debris.

• Activate faucet lever 7-10 times to flush faucet & lines.

Divided stream.

• Debris in the end piece.

• Unscrew spout end piece and clean out any debris.

PROBLEM

POSSIBLE CAUSE

FILTRATION ISSUES

If you are still experiencing trouble call the AnswerLine

1-800-558-5700.

Water taste or odor

New filter leaks or
doesn’t fit

No water flow or
low water flow

• Filter needs to be flushed out

• Life of filter has expired

• Head and bracket not fully rotated

• Filter O-ring breach

• Life of filter has expired

• Activate the faucet lever and run until the water is cold.

If there is no change, replace filter cartridge.

• Remove, inspect, reinstall filter cartridge.

• Remove new filter, replace with old filter. Check operation.

If OK, reinstall new filter and recheck operation.

• Replace filter cartridge. See page 12.

Please read Troubleshooting Guide and/or visit
www.insinkerator.com before calling AnswerLine

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