iHome IP87 - Manual (Page 9)

iP87 does not turn on AC adaptor isn't plugged into a working wall
socket or not plugged into the power supply
jack on back of the unit Plug the AC adaptor into a working wall socket and plug the connector
into the supply jack on the unit
iP87 requires a reset If unit is plugged in and doesn't respond, try resetting the unit by
following these steps:
a) remove iPhone/iPod from dock
b) unplug unit from power source
c) remove back up batteries
d) wait 1 hour, then resume use
iPhone/iPod is not docked properly Remove your iPhone/iPod from the dock and check for obstruction on
the connectors in the dock and on your iPhone/iPod. Then reseat it in
the dock.
Battery Low icon
always flashing Batteries are weak Replace with new batteries
Batteries were not installed properly Check to make sure the polarity ( + and – ends) matches the diagram
in the battery compartment
iPhone/iPod does not
respond to the unit/iPod
is playing but no sound
comes out iPhone/iPod is not docked properly Remove your iPhone/iPod from the dock and check for obstruction on
the connectors in the dock and on your iPhone/iPod. Then reseat it in
the dock.
Your iPhone/iPod software is too old Upgrade software on your iPhone/iPod via iTunes on your computer
iPhone/iPod is locked up/plays but no sound
comes out Check the volume setting. Make sure your iPhone/iPod is working properly
before docking into the unit. Please refer to your iPhone/iPod manual
for details. See above for software upgrade information.
You may need to reset your iPhone/iPod. Refer to your iPhone or iPod
user guide for details on how to perform a reset.
Using 1 st or 2 nd generation iPod, iPod Shuffle or
other devices.
iP87 cannot control those iPod models or other devices.
iPhone/iPod didn’t
charge up iPhone/iPod is not docked properly Remove your iPhone/iPod from the dock and check for obstruction on
the connectors in the dock and on your iPhone/iPod. Then reseat it in
the dock.
iPhone/iPod is locked up/ frozen
iPhone/iPod battery has problem
Please make sure your iPhone/iPod is working properly before docking
into the unit. Please refer to your iPhone/iPod manual for details.
No AM band radio
sound but others OK AM loop antenna is not connected to the unit Plug the AM loop antenna connector to the jack on the back of the unit
AM band radio is very
noisy AM loop antenna isn’t located properly Move the AM loop antenna away from the main unit AC adaptor and
rotate it for best reception
7
Troubleshooting
Solution Symptom Possible Problem
No sound from iP87 Volume is set too low on iP87 Make sure volume is turned up
Move unit away from potential sources of external interference such as
computers, modems, wireless devices (routers) or fluorescent light. iP87/iPhone/iPod
performance is erratic The iP87 is reacting to external interference
iP87 doesn’t respond