Troubleshooting guide – Integra DTA-9.4 User Manual

Page 13

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13

Troubleshooting guide

If the DTA-9.4 fails to function normally, first check the following
points before contacting your Integra/Onkyo dealer. If the problem
is not solved after going through the following list, unplug the
power cord and contact your Integra/Onkyo authorized service
center.

No power.

• Power cord is not correctly plugged into AC outlet/Inlet.

➞ Plug the power cord into the AC outlet/Inlet properly.

• Power switch is not set to ON position.

➞ Set the power switch to ON.

Power turns on but no sound.

• Incomplete connections.

➞ Check speaker cable connections.
➞ Insert all plugs firmly into jacks.

• No input signal from control amplifier.

➞ Check for input signal from control amplifier.

• Incorrect INPUT SELECT switch setting.

➞ Set INPUT SELECT switch to correct setting.

The On indicator lights blue and the Standby indicator
flashes red simultaneously.

• Protective circuitry activated.

➞ A problem such as a speaker cable shorting or the
temperature of the DTA-9.4 rising excessively may have
occurred. Turn power off immediately, locate problem, and
correct it.

The Standby indicator lights red and the On indicator
turns off.

• The DTA-9.4 waits for the 12V trigger signal.

➞ Turn on the control amplifier.

• Connection between the 12V trigger terminals is incomplete.

➞ Connect the cables to the terminals firmly.

Humming or other noise is heard.

• Input cable connection is incomplete.

➞ Insert the input cable to pin jack or connector completely.

• Noise from power cord or power transformer affects the input

cable.
➞ Keep power cord or power transformer away from the input
cable.

• Power cord or speaker cables are bundled together with pin

cords.
➞ This may cause humming or noise. Do not bundle power
cord or speaker cables with pin cables together.

• Connection to the input terminals is not complete or not

appropriate.
➞ For each channel’s input terminals, connect cables or cords
to either balanced input terminal or audio input terminal only
and switch the INPUT SELECT / switch accordingly.
Avoid connecting the cables or cords to the input terminals that
will not be used.

The dimmer function of the DTA-9.4 does not react to the
dimmer function of the DTC-9.4. (The brightness of the
On/Standby indicator cannot be changed.)

• The cable for the CONTROL LINK connection is connected to

the 12V TRIGGER OUT A terminal on the DTC-9.4.
➞ When the cable is connected to the 12V TRIGGER OUT A
terminal, the function link between the DTC-9.4 and DTA-9.4
does not work. Use the 12V TRIGGER OUT B (CONTROL
LINK OUT) terminal for the CONTROL LINK connection.

• The stereo mini-plug cable other than the supplied one is used

for the connection between the DTC-9.4 and DTA-9.4.
➞ Use the supplied stereo mini-plug cable. Any other cables
does not allow the function link between the DTC-9.4 and DTA-
9.4 to work.

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