Frequently asked questions – IGo Direct 60 User Manual
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Frequently Asked Questions
Q: My keyboard and handheld are in-range and powered on, why
won’t they reconnect after a key press?
A: The current Bluetooth settings on your mobile device may preclude an
automatic reconnection. Determine if your Bluetooth software requires
paired devices to be “Authenticated,” or whether your current Bluetooth
operating mode permits devices to connect. Re-establish the connection
manually in the Stowaway keyboard application, see
, or change the connection settings within the
Bluetooth application to accommodate auto-reconnect, see
Reconnection from Waiting Mode
Q: What should I do when I type on the keyboard and nothing
happens?
A:
•
Check that your mobile device’s batteries are charged.
• Verify that keyboard has sufficient power to operate.
• Check to make sure that the keyboard software is installed properly
according to the instructions.
• Check the Status tab of the Keyboard Control Panel to make sure
the Think Outside Keyboard status reads “Connected.”
• Use the Keyboard Help icon to launch the help.
Q: My Bluetooth keyboard was connected and character input to the
mobile device worked fine, but after a certain idle period, it seems
that the connection was lost.
A: Refer to the
Reconnecting the Stowaway keyboard
section.
Q: How do I uninstall the keyboard driver?
A: Press Menu > Tools > App Manager, press Options. Select
Stowaway Keyboard Driver from the list of applications then select the
Remove option.
Q: What is a Passkey?
A: A Passkey (or Passcode) is a number of digits you decide on, that you
enter first on your mobile device (see #5 & #6), and then via the Bluetooth
keyboard. This creates a secure pairing between your devices. A Secured
connection offers protection against “eavesdropping” by other Bluetooth
enabled devices within a range of 10 meters. To enable a secured
connection, locate the Bluetooth security setting on the Options tab.
Stowaway Ultra-Slim Owner’s Manual for Symbian Series 60
Page 18