IBM Z50 User Manual

Page 18

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WorkPad z50 Mobile Companion

3

Attention

Pushing the WorkPad z50’s Power button will power on
(or resume) the system, or put the system in suspend
mode: there is no power-off state.

If the AC Adapter, battery pack, and backup battery are
removed, the system is reset and all the stored data is
lost. There is no lithium battery to retain memory while
these power sources are removed.

What to Do First:

The service personnel must fill in the

following information in the parts exchange form or parts
return form that is attached to the returned FRU:

__ 1

Name and phone number of service personnel

__ 2

Date of service

__ 3

Date when the part failed

__ 4

Date of purchase

__ 5

Failure symptoms, error codes appearing on the monitor, and
beep symptoms

__ 6

Procedure index and page number in which the failing FRU
was detected

__ 7

Failing FRU name and part number

__ 8

Machine type, model number, and serial number

__ 9

Customer’s name and address

Before checking problems with the computer, determine
whether the damage is covered under the warranty by
referring to the following:

During the warranty period, the customer may be
responsible for repair costs if the computer damage was
caused by misuse, accident, modification, unsuitable
physical or operating environment, or improper maintenance
by the customer. The following list provides some common
items that are not covered under warranty and some
symptoms that may indicate that the system was subjected
to stress beyond normal use:

The following is not covered under warranty:

LCD panel cracked from the application of
excessive force or from being dropped.

Scratched (cosmetic) parts

Cracked or broken plastic parts, broken latches,
broken pins, or broken connectors caused by
excessive force

Damage caused by liquid spilled into the system

Damage caused by the improper insertion of a PC
Card or the installation of an incompatible card

Fuses blown by attachment of a nonsupported
device

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