Troubleshooting – Infinite Peripherals ScanPro BlackBerry User Manual
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Infinite Peripherals, Inc.
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ScanPro BlackBerry OS User’s Manual v2.01
Troubleshooting
If you’re having problems refer to the table below for possible causes.
Problem Possible
Cause
Scanner will not turn On.
1. Replace batteries if using Alkaline.
Scanner turns On but turns Off
immediately within seconds of being
turned On.
1. Replace batteries if using Alkaline.
Application indicates scanner not
connected.
1. Verify that the handset is properly paired to
Bluetooth scanner.
2. Verify that the handset Bluetooth is turned
On.
3. Reset the handset and try again.
Table 4
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