IBM eserver xSeries 330 - Manual (Page 46)

34 IBM® xSeries 330: Installation Guide
CD-ROM drive Suggested action
CD-ROM drive is not
recognized. Verify that:
1. The primary IDE channel is enabled in the Configuration/Setup Utility
program.
2. All cables and jumpers are installed correctly.
3. The correct device driver is installed for the CD-ROM drive.
Diskette drive Suggested action
Diskette drive in-use light stays
on, or the system bypasses the
diskette drive. If there is a diskette in the drive, verify that:
1. The diskette drive is enabled in the Configuration/Setup Utility program.
2. The diskette is good and not damaged. (Try another diskette if you have one.)
3. The diskette contains the necessary files to start the server.
4. Your software program is OK.
If the diskette drive in-use light stays on, or the system continues to bypass the
diskette drive, call for service.
Expansion enclosure
problems
Suggested action
The SCSI expansion enclosure
used to work, but does not
work now. Verify that:
1. The cables for all external SCSI options are connected correctly.
2. The last option in each SCSI chain, or the end of the SCSI cable, is terminated
correctly.
3. Any external SCSI option is turned on. You must turn on an external SCSI option
before turning on the server.
For more information, see your SCSI and expansion enclosure documentation.
General problems Suggested action
Problems such as broken cover
locks or indicator lights not
working. Call for service.
Intermittent problems Suggested action
A problem occurs only
occasionally and is difficult to
detect. Verify that:
1. All cables and cords are connected securely to the rear of the server and attached
options.
2. When the server is turned on, air is flowing from the rear of the server at the fan
grill. If there is no air flow, the fan is not working. This causes the server to
overheat and shut down.
3. Ensure that the SCSI bus and devices are configured correctly and that the last
external device in each SCSI chain is terminated correctly.
If the items above are correct, call for service.
Table 6. Troubleshooting charts