Part 3 - warranty information, E-17 – IBM M400 User Manual

Page 75

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Part 3 - Warranty Information

This Part 3 provides information regarding the warranty applicable to your Machine,

including the warranty period and type of warranty service IBM provides.

Warranty Period

The warranty period may vary by country or region and is specified in the table

below. NOTE:

″Region″ means either Hong Kong or Macau Special Administrative

Region of China.

M400 PROJECTOR

Country or Region of

Purchase

Warranty Period

Type of Warranty Service

Worldwide

3 years

1, 4

M400 PROJECTOR LAMP

Country or Region of

Purchase

Warranty Period

Type of Warranty Service

Worldwide

3 months

1, 4

A warranty period of 3 years on parts and 3 years on labor means that IBM provides

warranty service without charge for parts and labor during the 3 year warranty period.

A warranty period of 3 months on parts and 3 months on labor means that IBM

provides warranty service without charge for parts and labor during the 3 month

warranty period.

Types of Warranty Service

If required, IBM provides repair or exchange service depending on the type of

warranty service specified for your Machine in the above table and as described

below. Warranty service may be provided by your reseller if approved by IBM to

perform warranty service. Scheduling of service will depend upon the time of your

call and is subject to parts availability. Service levels are response time objectives and

are not guaranteed. The specified level of warranty service may not be available in all

worldwide locations, additional charges may apply outside IBM’s normal service area,

contact your local IBM representative or your reseller for country and location specific

information.

1. Customer Replaceable Unit (

CRU) Service

IBM will ship CRU parts to you for your replacement. If IBM instructs you to return

the replaced CRU, you are responsible for returning it to IBM in accordance with

IBM’s instructions. If you do not return the defective CRU, if IBM so instructs,

within 30 days of your receipt of the replacement CRU, IBM may charge you for the

replacement.

E. IBM Statement of Limited Warranty - Z125-4753-07 - 11/2002

E-17

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