Troubleshooting – Igloo MPK2066UKAB User Manual

Page 35

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Troubleshooting

If you have problems in operating your player, please check the points below before sending it to service center.
Cannot power on
y

The battery may be exhausted. Please recharge the battery.

Files cannot be downloaded
y

Check if the driver is installed correctly in the computer.

y

Check the connection between the player and PC.

No sound from the earphone
y

Please ensure the volume is not 0, and the connection of earphone is no problem.

y

Check if the format of music file is supported by the player.

Recording cannot be done
y

Check if there is enough memory and battery capacity.

The words of LCD display abnormality
y

Please ensure you select the correct language.

The buttons do not work
y

The key may be locked. Slide the HOLD switch to the off position.

y

Press the reset hole with metal pin to re-initialize the system of the player.

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