Troubleshooting – Insignia NS-D7PDVD User Manual

Page 23

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23

Insignia NS-D7PDVD Dual-Screen Portable DVD Player

www.insigniaproducts.com

Troubleshooting

Problem

Solution

No sound or distorted sound.

Adjust the volume.

Make sure that headphones are not plugged in. When
headphones are plugged in, the internal speakers are
turned off.

Make sure that all cables are inserted correctly into the
appropriate jacks.

Cannot fast-forward or fast-reverse through a
movie.

You cannot fast-forward through opening credits and
warning information at the beginning of a movie.

Some DVDs do not allow rapid scanning or skipping of
titles or chapters.

The

(do not) icon appears on the screen.

The action you tried cannot be done because:

The DVD software does not allow it.

The DVD does not support the feature (for example the
Subtitle feature).

The feature is not available at the current point on the
DVD.

You entered a title or chapter number that is out of
range.

Picture is distorted.

During fast-forwarding or fast-reversing, distortion is
normal.

The DVD may be damaged. Try another DVD.

Remote control does not work.

Make sure that the battery is fresh.

Make sure that nothing is blocking the IR sensor.

Make sure that you point the remote directly at the IR
sensor and that you are within 10 feet of the IR sensor.

Disc does not play.

Make sure that the disc is inserted with the label side
up.

Make sure that the disc is compatible with your player.
Your player can play DVDs and audio CDs.

Play starts, then stops immediately.

Make sure that the region code for a DVD matches the
region code for your player. Your player’s region code is
1. The DVD’s region code is on the DVD or the DVD
packaging.

Make sure that the disc is not dirty.

If condensation has formed inside your player, let your
player dry out.

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