Troubleshooting – Intellinet Network Solutions PowerLine HD Ethernet Adapter 503839 User Manual

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When you initially plug in and turn on the power to a Powerline adapter,

the Power led should light. After approximately 10 seconds, the

PowerLine LED should also light, and the Ethernet LED should blink.
If the Power LED fails to light:

• If the AC power outlet is controlled by a wall switch, make sure the

switch is in the on position.

• Verify that the wall socket is live. To do this, disconnect the Powerline

adapter and plug in another electrical product. If the Power led still

doesn’t light and you’ve confirmed the power outlet is live, you have a

hardware problem and should contact technical support.
If the PowerLine LED fails to light (but the Power LED is lit):

• Make sure that power is being provided to more than one PowerLine

device. Another PowerLine device must be installed for successful

communication across the Powerline.

• Verify that the network password is the same on all devices.
If the Ethernet LED fails to light and blink:

• Make sure that the Ethernet cable is plugged in properly at both ends.

• Be sure you’re using the correct cable on the router the first PowerLine

adapter is connected to. When connecting the router’s Internet port to

a cable or DSL modem, use the cable (straight-through or crossover)

supplied with the modem.

• on the attached ethernet device or network adapter card, check that

the link led is lit.

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