Integra CDC-3.4 - Manual (Page 25)

25
Troubleshooting
If you have any trouble using your CDC-3.4, check the following table for possible causes and remedies. If you still
can’t resolve the issue yourself, please contact your Integra/Onkyo dealer.
Trouble Possible Cause Remedy
No power. The power cord is not connected properly.
Properly connect the power cord to the CDC-3.4’s
AC INLET and connect the other end to a suitable
wall outlet (page 14).
The remote controller does
not work.
There are no batteries in the remote controller. Install new batteries (page 10).
The batteries are flat. Replace with new batteries (page 10).
The batteries are installed incorrectly.
Check the batteries and correct as necessary
(page 10).
You’re not pointing the remote controller at the
CDC-3.4’s remote sensor. Point the remote controller at the CDC-3.4’s
remote sensor (page 10).
You’re too far away from the CDC-3.4.
Use the remote controller closer to the CDC-3.4
(page 10). The remote controller has a range of
approximately 5 meters (16 ft.).
A strong light source is interfering with the
CDC-3.4’s remote sensor.
Make sure that the CDC-3.4 is not subjected to
direct sunshine or inverter-type fluorescent lights.
Relocate if necessary.
If the CDC-3.4 is installed in a cabinet with col-
ored glass doors, the remote controller may not
work reliably when the doors are closed.
Open the doors, or use a cabinet without colored
glass.
Cannot play a CD.
The disc is upside down.
Load the disc with the label-side facing up
(page 14).
The disc is dirty. Remove the disc and clean it (page 27).
Condensation has formed inside the CDC-3.4.
Remove your discs and leave the CDC-3.4 turned
on for several hours until the condensation has
evaporated.
The CD-R/RW disc is nonstandard. See “Disc Notes” on page 26.
There is no sound.
The CDC-3.4 is not connected properly. Check all connections and correct as necessary.
The wrong input source is selected on your
amp. Check your amp’s input source setting. Refer to
your amp’s manual.
CD playback skips.
The CDC-3.4 is subject to vibration. Install the CDC-3.4 somewhere free of vibration.
The disc is dirty. Remove the disc and clean it (page 27).
The disc is very scratched. Buy a new disc.
Cannot enter track num-
bers for memory playback.
No disc is loaded. Load a disc (page 14).
The track number entered doesn’t exist on the
disc.
Enter the correct track number (page 18).
It takes a long time to
locate certain tracks. The disc is dirty. Remove the disc and clean it (page 27).
The disc is very scratched. Buy a new disc.
does not work.
There’s no RCA/phono analog audio connec-
tion.
To use you must make an analog audio con-
nection (RCA/phono) between the CDC-3.4 and
your Integra/Onkyo AV receiver, even if they are
connected digitally.
The digital outputs do not
work. The sampling rate of the currently playing MP3
track is not 32 kHz, 44.1 kHz, or 48 kHz. Select a track with a sampling rate of 32 kHz,
44.1 kHz, or 48 kHz.
Abnormal Behavior
The CDC-3.4 contains a microcomputer for signal processing and control functions. In very rare situations, severe
interference, noise from an external source, or static electricity may cause it to lockup. In the unlikely event that this
should happen, unplug the power cord from the wall outlet, wait at least five seconds, and then plug it back in again.