Troubleshooting – JAMO DMR 61 User Manual

Page 17

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19

Troubleshooting

If the DMR 61 appears to be faulty, first consult this troubleshooting guide before calling for service.

Refer also to the corresponding instructions in this manual.

WARNING
Under no circumstances should you attempt to repair the system yourself.

Symptom

Possible cause

Correction

No picture.

• The TV is switched OFF.
• The TV is not connected correctly.

• Turn ON the TV.
• Connect the TV correctly.

Disc can’t be played.

• The disc is placed upside down.
• The disc is empty or the format is

not supported by DMR 61.

• The disc is dirty or defect.
• The disc is not placed within the disc

tray guide.

• Ensure the disc label is facing up.
• Remove the disc and try another.
• Clean the disc or dispose of it.
• Place the disk within the proper guide

on the disc tray.

No sound.

• The VOLUME is set to 0.
• Speaker cords are not connected

correctly.

• Turn up the VOLUME.
• Connect them correctly.

The DMR 61 unit does not respond
to commands from the remote
control.

• No batteries are inserted in the

remote control.

• The batteries are worn out.
• The remote controller is not pointed

at the remote sensor of the DMR 61.

• The remote controller is too far from

the DMR 61.

• Insert new batteries.
• Replace with new batteries.
• Point the remote controller at the

remote sensor of the DMR 61.

• Operate the remote controller

within 5 m.

Power is not supplied even though
the power cable is connected.

• The power plug is not securely

connected.

• The wall plug is not turned ON.

• Connect the power plug securely.
• Turn ON the wall plug.

The DMR 61 does not respond to
some operating commands during
playback

• Operations may not be permitted by

the disc.

• Read the instructions on the disc.

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