Troubleshooting – Jensen Tools XA2125 User Manual

Page 11

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XA2125, XA275, XA250

11

Troubleshooting

Problem

Possible Cause

Corrective Action

Amplifier does not operate
(power LED not on) when
vehicle and radio are on

Radio volume needs to be
turned up too high for amp
to work

Radio volume is too sensitive

Sound from only one speaker

Sound distorted

Blows fuses

Engine noise
(Ignition noise/static or
Alternator whine)

Protect light comes on/
amplifier shuts down

No output on channels

No power to +12V terminal

No power to remote wire with radio on

Fuse blown

Input level control adjusted too low

Input level control adjusted too high

Defective speaker

Poor connections to speaker (wire)

RCA input cable defective

Input level control adjusted too high

Speaker wires shorting together

Power wires hooked up incorrectly

Speakers blown or defective

Improper ground connections
Ground loop(s)

Amp is in thermal protection

Faulty speaker connection and/or
crossover

Low battery voltage

Speaker impedance less than 2 ohms
per channel

Speaker wires not connected to
speakers properly

Input hooked up incorrectly

Repair wire or connections.

Check connections to radio with test light.

Check fuse.

Adjust input level control.

Adjust input level control to lower setting.

Replace speaker.

Check connections.

Replace cable.

Adjust input level control.

Separate speaker wires and insulate.

Check power wire connections.

Check speakers.

Reroute RCA away from main power wires.

Reroute RCA cable.

Make sure amp is grounded to a clean, solid part of the chassis/frame.

Let amp cool down before attempting to turn back on (some installations may
require a fan to keep the amp cool, especially if you are driving subwoofers with
the amp).

Check speakers and/or crossovers for loose or bad connections.

Make sure you are getting between 10.8-15.6 volts to the amplifier with a digital
multimeter measured at the amplifier.

If you are using 4 ohm speakers you cannot have more than two speakers wired
in parallel per channel. Amp will not operate into 2 ohms bridged.

Refer to pages 6 – 8 for proper installation.

6236 XA2CH_E.p65

5/7/01, 2:07 PM

11

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