Troubleshooting list – JBL LSR4326P User Manual

Page 44

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40

Following is a list of common easily remedied issues. Consult this list if you are having any

difficulties operating your speakers.

TROUBLESHOOTING LIST

Condition

Cause

Remedy

Lack of network terminators

Install terminators in first and last speaker.

Volume setting seems

low

DIM button on Remote

Control is activated

Press DIM button on remote control to restore full

volume. Caution – To prevent sudden jump in volume,

lower the system volume setting prior to deactivating

DIM control.

No Meter Display

Brightness control is turned

down

Use the brightness control or hold +/- to enter the

brightness mode, and push + until you have the

brightness level you like.

The speaker will not

output any audio, and

the solo light on the

front is blinking.

The Speaker is in SOLO

mode.

In a networked system, press SOLO on the speakers

that have their SOLO button blinking. If your system

is no longer networked and the speaker is still muted,

hard reset your loudspeaker.

I just finished

connecting my system,

but there is no audio.

Input selection is not set to

match input source.

Make sure your input selection matches the inputs you

are using (Analog, S/PDIF, AES/EBU).

I selected my digital

input, but the audio

keeps dropping out.

Poor connection, defective

cable, or source is unstable.

Check connections and cables. Confirm you are using

suitable cable of proper impedance. If cables and

connections are OK, source may be unstable.

I am having trouble

daisy- chaining my

digital audio through

multiple speakers.

Cable may not be suitable for

digital application.

Make sure you are using cables per the

S/PDIF and AES/EBU specification as described on

page 39 in this manual.

My remote control

doesn’t work all of the

time.

Batteries weak.

Remote is not pointed at the

receiver.

Make sure remote is pointed at the Front Left speaker

(the speaker with LEFT DIP switch in the ON position).

My speaker will not

power up. There

are no lights at all

anywhere on the

speaker.

Speaker is not connected

to power source or fuse is

blown.

Confirm your speaker is connected to an active power

source.

Check the fuse. If blown, replace with the spare

provided in the fuse holder in the IEC power

connector. If speaker fails to power-up please call JBL

Customer Service.

Upon boot –up,

LSR4300 Control

Center Sofware

does not “recognize”

connected speakers.

USB connection and/or

Network cables not properly

connected.

Missing terminator.

Check all network connections to make sure the CAT5

cable is inserted all the way into each jack.

Make sure you have two network terminators

installed in your system so that all RJ485 jacks are in

use. Confirm the USB cable from your computer is

connected to the front left speaker (the speaker with

LEFT DIP switch in the ON position).

Appendix F: Error Messages and Troubleshooting

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