Jaguar assistance, Obtaining assistance – Jaguar JJM211099101 User Manual

Page 6

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Jaguar Assistance

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Service Portfolio

JAGUAR ASSISTANCE

Jaguar Assistance applies only to cars
sold new and registered in Europe. For
details of the countries covered by Jaguar
Assistance, refer to DEFINITIONS AND
EXCLUSIONS, page 13
.

Jaguar Assistance is a comprehensive
assistance programme, designed
specifically for Jaguar drivers to promote
absolute peace of mind. This programme
provides assistance in any motoring
emergency, from immobilisation due to
mechanical or electrical breakdown or
road traffic accident, to minor
emergencies such as a puncture or
running out of fuel. The benefits of Jaguar
Assistance are available throughout the
new vehicle warranty period however
limitations apply to specific causes of
immobilisation.

Where roadside repair is not possible, you
and your passengers travelling with you
will be provided with an alternative means
of reaching your destination, or returning
home.

With a comprehensive range of benefits
including car hire, vehicle redelivery and
hotel accommodation, Jaguar Assistance
is available throughout Europe 24 hours a
day, every day of the year.

Please take time to familiarise yourself
with the benefits and procedures for
obtaining assistance, taking into account
the terms and conditions, see TERMS
AND CONDITIONS OF COVER, page
10
.

OBTAINING ASSISTANCE

It is important that you call the telephone
number listed for your country of
residence and vehicle registration,
irrespective of where you have broken
down within the countries listed in
DEFINITIONS AND EXCLUSIONS, page
13
.

If you are in any doubt as to whether you
require assistance, please telephone
Jaguar Assistance first. Do NOT make
your own arrangements.

Please note that you will be asked for the
following information when contacting
Jaguar Assistance:
• Your name and exact location
• The registration number of your

Jaguar

• A brief description of the incident
• A contact telephone number.

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