Jens of Sweden MP-500V - Manual (Page 33)

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LIMITED CONSUMER GUARANTEE
This limited guarantee applies to purchasers of products from JOS AB. If any party who resells this
product after it has left the ownership of JOS AB issues any guarantee other than this one then
the guarantee that was issued most recently will apply. JOS guarantees that the product is free
from defects in materials, design and workmanship at the time of delivery to the purchaser. The
guarantee is only valid if the conditions specified below are fulfilled:
1) This guarantee is only valid for purchasers who are end customers and who can show a receipt or
guarantee certificate giving details of the place and date of purchase and the serial number. This
guarantee does not restrict the purchaser’s statutory rights under law or the purchaser’s rights
with respect to the seller of the product.
2) This limited guarantee is valid for the main product for a period of 12 months from the date of
delivery of the product to the customer. In the case of accessories that are supplied with the
product or acquired separately, such as earphones, cables, cases, wrist straps and other acces-
sories, a guarantee against defects in materials, design and workmanship applies for 3 months
from the date of delivery to the purchaser. If the purchaser transfers ownership of the product to
another person the new owner may make a claim under the terms of the guarantee within the
same time period as the original purchaser on condition that the terms of section 1 are met.
3) If a defect in design, materials or workmanship is found, JOS AB undertakes to rectify the defect
by repairing or replacing the product, whichever it deems appropriate. JOS AB hereby undertakes
to supply the purchaser with a working product during the guarantee period. Parts that are
replaced during repair shall become the property of JOS.
4) This guarantee does not cover deterioration of the product that may be regarded as being due to
normal wear. Nor does the guarantee cover the following situations:
a) any faults that are due to exposure of the product to moisture, liquids, extreme temperatures or
variations in temperature, chemical products, excessive external force, software modification
or force majeure and which are not directly caused by material defects, design defects or faulty
workmanship,
b) if the customer does not inform JOS within 30 days of the discovery of the fault or within the
guarantee period.
c) if the product cannot be identified, by examination of the serial number, as being identical with
the product to which the guarantee applies.
d) if the product has been used in any way that conflicts with its intended purpose or has been
connected to an accessory that JOS AB has advised that the product should not be used with.
When carrying out repairs on a defective product, JOS AB accepts no liability for information that
has been stored in the memory of the product undergoing repair.
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