Trouble shooting – GE 98756 GE Minicam Pro User Manual

Page 18

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Page 18

Trouble Shooting

1.

Camera will not turn on

Make sure the camera is plugged into the USB port correctly

Make sure your USB port is functioning properly. You may
need to install updates, service packs, or patches for your
operating system from Microsoft’s® website,

www.microsoft.com

. Go to “Windows Update” under

Resources.

2.

Uninstall the MiniCam™ Pro driver

Close all open applications.

Go to the Start Menu → (Settings in some operating systems)
→ Control Panel → Add/Remove Programs

Select “98756 MiniCamPro”
Select “Remove”, then “OK” to uninstall the driver.
Select “Yes, I want to restart my computer”, then “Finish”.
Your computer will now reboot.

3.

“Can’t detect camera”, “Can’t find VFW driver”, or “Can’t find
camera driver” errors

Close all open applications.
Unplug the MiniCam™ Pro from your computer.
Uninstall the MiniCam™ Pro software according to the

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