Sony PSP Go PSP-N1001 - Manual (Page 44)


Before requesting service
The volume does not turn up.
 If (Sound Settings) [AVLS] is set to [On], the
maximum volume level is restricted.
 When video is set to output to a TV, use the TV’s volume
controls to adjust the volume. The volume cannot be
changed using the PSP
®
system’s volume buttons.
The headphones do not emit sound or the sound contains
noise.
 Check that the headphones are fully inserted.
The PSP
®
system’s internal microphone does not pick up
sound.
 When a headset (sold separately) is connected, the PSP
®
system receives sound through the headset’s microphone.
The internal microphone is not used.
Memory Stick Micro ™
The Memory Stick Micro ™ media cannot be inserted.
 Set the Memory Stick Micro ™ media in the proper direction
when inserting ( page 19).
 Check that media of a type that can be used with this model
of the PSP
®
system is inserted. For details, see "Compatible
media"( page 57).
The system does not recognize the Memory Stick Micro ™
media.
 If Memory Stick Micro ™ media is formatted using a PC, it
may not be recognized by the PSP
®
system. If this happens,
copy any data you want to keep on the PC, and then go to
(System Settings) [Format Memory Stick ™ ] and
reformat the media.
 Check that the Memory Stick Micro ™ media is properly
inserted. Try taking out the Memory Stick Micro ™ media
and reinserting it.
The system can’t save or load data.
 There may be a problem with the Memory Stick Micro ™
media. Try using another Memory Stick Micro ™ media, if
available.
Video
Videos do not play.
 Some types of data may not be able to be played.
The system does not recognize a video file.
 Video data of types that are not compatible with the PSP
®
system will not be recognized.
 If the file name or folder name is changed, or if the file or
folder is moved to another location using a PC, the system
may not recognize it.