Sony Z800i - Manual (Page 84)

This is the Internet version of the user's guide. © Print only for private use.
84
Troubleshooting
PIN blocked / PIN2 blocked
Possible cause: You have entered your PIN
or PIN2 code incorrectly three times in a row.
Solution: To unblock,
% 77 SIM card lock.
Codes do not match
Possible cause: The two codes that you have
entered do not match.
Solution: When you want to change a security code
(for example your PIN) you have to confirm the
new code by entering exactly the same code again.
% 77 SIM card lock.
No network
Possible cause: Your phone is not receiving any
radio signal, or the received signal is too weak.
Solution: Contact your network operator and make
sure that the network has coverage where you are.
If so, try to do a new search.
Possible cause: The SIM card is not working
properly.
Solution: Insert your SIM card in another phone.
If you still get the same or a similar message,
please contact your network operator.
Possible cause: The phone is not working properly.
Solution: Insert your SIM card in another phone.
If this works, it is probably the phone that
is causing the problem. Please contact the nearest
Sony Ericsson service location.
Emergency calls only
Possible cause: You are within range of a network,
but you are not allowed to use it. However,
in an emergency, some network operators allow you
to call the international emergency number 112.
Solution: You have to move to get a signal that
is strong enough. Contact your network operator
and make sure your subscription is ok.
% 21 Emergency calls.
Phone locked
Possible cause: The phone is locked.
Solution: To unlock the phone,
% 78 Phone lock.
Phone lock code:
Possible cause: The phone lock code is required.
Solution: Enter the phone lock code. Your phone
comes with the default phone lock code 0000.
You can change it to any four- to eight-digit code.
% 78 Phone lock.