SmartDisk FireWire Portable CD-R/W 24x10x24x - Manual (Page 6)

questions, and download available software updates. Although most of our
customers find this content sufficient to put them back on the right track, this
page also lists ways in which you can contact the SmartDisk Technical Support
Team directly. Please register your product (see below) before contacting
SmartDisk Technical Support.
Registering Your SmartDisk Product
You can register your SmartDisk product at SmartDisk.com/Registration.asp
for customers in North and South America, or at
SmartDisk.co.uk/Registration.asp for European customers. This registration is
quick and easy and will assist us in providing the best possible experience with
this and future SmartDisk products.
Warranty Terms
SmartDisk Corporation warrants its products to be free of defects in material and
workmanship under normal use and service for a period of 1 year from the date of
purchase or 18 months from the date of manufacture, whichever occurs first.
SmartDisk's sole obligation with respect to claims of non-conformance made within the
one (1) year warranty period described above shall be, at its option, to repair or replace
any item of Equipment that SmartDisk, in its sole discretion, determines to be defective.
The Customer shall obtain a Return Merchandise Authorization (RMA) number from
SmartDisk prior to returning any Equipment to SmartDisk under this warranty by
contacting Technical Support at SmartDisk.com/support.asp or SmartDisk.co.uk/support.asp.
The Customer shall prepay shipping charges for Equipment returned to SmartDisk for
warranty service, and SmartDisk shall pay freight charges for the return of the
Equipment to the Customer, excluding customs duties or taxes, if any. All returns
require a dated proof of purchase and a letter explaining the problem. SmartDisk
Corporation will not be responsible for items returned without an RMA or improperly
packaged. Replacement Equipment shall be new or like new in performance and shall be
warranted for the remaining duration of the warranty term of the non-conforming
Equipment. All replaced Equipment shall become the property of SmartDisk. Any claims of
defects not made within such one (1) year period shall be deemed waived by Customer.
SmartDisk's warranty obligations hereunder are expressly conditioned upon (i.) the
Products being properly installed, used and maintained at all times by Customer; (ii.)
the Products not being subject to unusual mechanical stress or unusual electrical or
environmental conditions or other acts of God; (iii.) the Products not being subjected to
misuse, accident or any unauthorized installation/deinstallation by Customer or other
third party; (iv.) the Products not being altered or modified in an unauthorized manner,
unless approved in writing or otherwise performed by SmartDisk and (v.) Customer
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