Troubleshooting for anynet – Samsung BN68-02017A-01 User Manual

Page 54

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Troubleshooting for Anynet+

Problem

Possible Solution

Anynet+ does not work.

Check if the device is an Anynet+ device. The Anynet+ system supports Anynet+ devices

only.

Connect only one receiver (home theatre).

Check if the Anynet+ device power cord is properly connected.

Check the Anynet+ device’s Video/Audio/HDMI 1.3 cable connections.

Check whether Anynet+ (HDMI-CEC) is set to On in the Anynet+ setup menu.

Check whether the TV remote control is in TV mode.

Check whether it is Anynet+ exclusive remote control.

Anynet+ doesn’t work in certain situations. (Searching channels, Operating

Media Play,

Plug & Play, etc.)

When connecting or removing the HDMI 1.3 cable, please make sure to search devices

again or turn your TV off and on again.

Check if the Anynet+ Function of Anynet+ device is set on.

I want to start Anynet+.

Check if the Anynet+ device is properly connected to the TV and check if the

Anynet+

(HDMI-CEC) is set to On in the Anynet+ Setup menu.

Press the TV button on the TV remote control to switch to TV. Then press the

TOOLS button

to show the Anynet+ menu and select a menu you want.

I want to exit Anynet+.

Select

View TV in the Anynet+ menu.

Press the

SOURCE button on the TV remote control and select a device other than Anynet+

devices.

Press

P >/<, PRE-CH, and FAV.CH to change the TV mode. (Note that the channel

button operates only when a tuner-embedded Anynet+ device is not connected.)

The message

‘Connecting to Anynet+

device...’ appears on the

screen.

You cannot use the remote control when you are configuring Anynet+ or switching to a view

mode.

Use the remote control when the Anynet+ setting or switching to view mode is complete.

The Anynet+ device does

not play.

You cannot use the play function when Plug & Play is in progress.

The connected device is

not displayed.

Check whether or not the device supports Anynet+ functions.

Check whether or not the HDMI 1.3 cable is properly connected.

Check whether

Anynet+ (HDMI-CEC) is set to On in the Anynet+ setup menu.

Search Anynet+ devices again.

You can connect an Anynet+ device using the HDMI 1.3 cable only. Some HDMI cables may

not support Anynet+ functions.

If it is terminated by an abnormal situation such as disconnecting the HDMI cable or power

cord or a power failure, please repeat the device scan.

The TV programme

cannot be recorded.

Check whether the antenna jack on the recording device is properly connected.

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[650]BN68-02017A-01Eng.indb 52

2009-03-18 �� 3:26:43

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