Sony Universal Remote - Manual (Page 132)

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Troubleshooting
Home Network
Connection diagnostic results indicate a failure.
Check Connections
• Use a straight cable for the LAN cable.
• Check if the cable is connected firmly.
• Check the connection between the TV and the
router.
Check Settings
• Change the IP address for the DNS server
(“Checking the Network Connection” (80))
while referring to the following.
- Contact your Internet service provider.
- Specify the IP address of the router if you
do not know the DNS of your Internet
service provider.
The server cannot be found, a list cannot be
retrieved, and playback fails
• Once server settings are changed, turn the TV
off and on by pressing on the TV.
• Execute “Server Diagnostics” (82).
When using a PC as the server
• Check if the PC is turned on. Do not turn off
the PC while accessing.