Troubleshooting – Sirius Satellite Radio SR-100C User Manual
Page 11
11
11
SIRIUS/DBS Signal Combiner/Splitter Installation Guide
7. Connect the Power Supply (shown as C on page 3) to the Signal Splitter, and
plug the Power Supply in a working AC outlet.
This completes the installation of the SIRIUS/DBS Signal Combiner/Splitter.
Power on your SIRIUS receiver and satellite TV system to verify that they are
working correctly and that the installation was successful.
Troubleshooting
If the SIRIUS receiver displays the message “ANTENNA NOT DETECTED”, the
first thing to do is to verify that you have installed the SIRIUS/DBS Signal
Combiner and Splitter correctly.
1. Follow the step-by-step installation instructions again, verifying each connection
and cable type, and checking that the cable connectors are screwed on tight.
2. Is there any device such as a Multiswitch, Splitter, DishPro Adapter, etc.,
between the SIRIUS/DBS Signal Combiner and Splitter? If so, you have installed
the SIRIUS/DBS Signal Combiner and Splitter incorrectly. These devices prevent
the SIRIUS signal from passing through. Consult the illustrations on pages 7, 8,
and 9 for proper installation, and reinstall the SIRIUS/DBS Signal Combiner/
Splitter
3. Verify that the Power Supply for the SIRIUS Splitter connected to the SIRIUS
Splitter, and is plugged into a working AC outlet.
If the SIRIUS receiver displays the message “ACQUIRING SIGNAL”, then the
SIRIUS signal is weak.
1. Review the installation instructions included with the SIRIUS outdoor antenna and
be sure that the outdoor antenna is installed properly, and aimed in the correct
direction, as explained in the installation instructions for the outdoor antenna.
2. It may be necessary to temporarily connect the SIRIUS receiver directly to the
outdoor antenna to verify that the outdoor antenna is receiving a good SIRIUS
signal. Use the “Antenna Aiming” or “Signal Indicator” feature in your SIRIUS
receiver to aim the antenna properly. Consult the user guide which came with
your SIRIUS receiver for further information on using this feature.
If you are still unable to resolve the problem, contact your dealer or retailer where
you purchased the product, or SIRIUS product support for more help.
SIRIUS Product Support: 1-800-869-5590