Troubleshooting – Samsung GALAXY S YP-GS1 User Manual

Page 103

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Troubleshooting

103

Troubleshooting

Your device displays network or service error

messages

When you are in areas with weak signals or poor

reception, you may lose reception. Move to another area

and try again.
You cannot access some options without a subscription.

Contact your service provider for more details.

The touch screen responds slowly or

improperly

If your device has a touch screen and the touch screen is

not responding properly, try the following:

Remove any protective covers from the touch screen.

Protective covers may prevent the device from

recognising your inputs and are not recommended for

touch screen devices.
Ensure that your hands are clean and dry when tapping

the touch screen.
Restart your device to clear any temporary software

bugs.
Ensure that your device software is upgraded to the

latest version.
If the touch screen is scratched or damaged, take it to

your local Samsung Service Centre.

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