Sony DR-BT21iK - Manual (Page 37)

DR-BT21iK [GB] 3-280-325-12(1)

DR-BT21iK [GB] 3-280-325-12(1)
Symptom Cause / Remedy
Sound break, noise
or playback speed
change.
 If a device that generates electromagnetic radiation,
such as a wireless LAN, other Bluetooth device(s), or
a microwave oven is nearby, move away from such
sources.
 Remove any obstacle between the transmitter and the
headset or move away from the obstacle.
 Locate the transmitter and the headset as near as
possible.
 Re-position or re-orient the transmitter and the
headset.
The headset does not
operate properly.
 Reset the headset. Pairing information is not deleted
by this operation.
Insert a small pin, etc., into the hole, and push until
you feel a click.
Pairing cannot be
established.
 Locate the transmitter and the headset as near as
possible.
 Check if you input correct passcode of the
transmitter (page 21).
 Check if you input correct passcode of the headset
(page 25).
Bluetooth
connection cannot
be established with a
device that has been
“paired” before.
 Locate the transmitter and other Bluetooth device(s)
as near as possible.
 Pairing information may be deleted. Pair the device
again.
Cannot make
the Bluetooth
connection.
 Check that this product is turned on.
 The Bluetooth connection is terminated. Make the
Bluetooth connection again.
Cannot make
the Bluetooth
connection from
your mobile phone
to the headset.
 Press the multi function button of the headset. (The
Bluetooth connection is unavailable during music
playback on the headset.)
 Perform the Bluetooth connection with the Bluetooth
compatible mobile phone. (For details on how to
operate the Bluetooth compatible mobile phone, see
the operating instructions supplied with it.)